ao80 Privacy Policy

ao80 is an online casino platform designed for Myanmar players, and we take the security of your personal information seriously. This Privacy Policy applies to all users of the ao80.mom website and explains how we handle the information you provide when using our services.

By reading this policy and continuing to use ao80's services, you are considered to have agreed to the terms set out in this policy. If you do not agree with the policy, please stop using our services and contact [email protected].

ao80 collects only the information necessary to provide services properly. The types of information collected are as follows—

2.1 Information You Provide Directly

• Name, date of birth, and contact details provided when registering an account
• Financial information provided during deposits and withdrawals (KBZPay, Wave Money, AYA Pay, bank transfer)
• Messages and details sent when contacting customer support
• Responsible gaming self-limit requests

2.2 Information Collected Automatically

• IP address, browser type, device information, and operating system
• Clicks, page views, and gaming activity logs on the website
• Access date/time logs (Myanmar Standard Time MMT)
• Data from cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Financial verification information from payment service providers
• Data obtained from fraud prevention and KYC (Know Your Customer) verification services

ao80 uses the information you provide only for purposes related to delivering our services—

• Account registration, verification, and management
• Processing payments, and verifying deposit / withdrawal requests
• Managing the welcome bonus, VIP service, and referral commission programs
• Providing 24/7 customer support
• Preventing fraud, money laundering, and use by anyone under 21+
• Improving website performance and resolving technical issues
• Meeting legal obligations

ao80 does not sell your personal information to third parties for advertising purposes without your consent.

The ao80 website uses cookies to improve your browsing experience and to analyze website traffic data.

4.1 Types of cookies used

• Strictly necessary cookies — to maintain login sessions, security tokens, and access sessions
• Performance cookies — to understand which pages are viewed the most
• Functional cookies — to remember language preferences and settings

You can block cookies through your browser settings, but please note that some website features may be restricted as a result.

ao80 may share your personal information with third parties only in the following cases—

5.1 Service providers

Payment processing companies (KBZPay, Wave Money, AYA Pay providers), KYC verification service providers, and technical infrastructure service providers receive only the information needed to perform their services, and are bound by confidentiality agreements to protect your data to the same standard we apply ourselves.

5.2 Legal requests

In cases involving criminal violations, fraud, or money laundering investigations, your information may be disclosed to the relevant authorities in accordance with the law when a lawful request is made.

5.3 Cases where data will not be shared

ao80 does not sell, rent, or transfer your personal information to any third-party advertising companies, data brokers, or unrelated companies.

ao80 applies technical and administrative security measures to protect your personal information—

• Data transfers are protected with SSL (Secure Socket Layer) encryption
• Payment information is properly encrypted and accessible only to a limited number of staff
• Servers and databases are continuously monitored and protected
• Staff are trained on privacy policy and data handling procedures
• Access to personal information is restricted through access control checks

While no online platform can guarantee 100% security, ao80 takes every reasonable step to reduce potential risks. Keep your account password secure and do not share it with anyone.

ao80 will retain your information for as long as needed to provide services and to meet legal obligations—

• After an account is closed, financial records may be retained for a period required for legal reasons
• Gaming records and deposit / withdrawal records are retained for business and legal purposes
• Information that has passed its retention period will be deleted by secure means

If you wish to request deletion of your personal information, you can contact [email protected]. Please note that information related to legal obligations may continue to be retained as required by law.

Every ao80 customer has the following rights regarding their personal information—

8.1 Right of access

ao80 will provide information about what personal data is held about you when requested.

8.2 Right to Rectification

You may request correction of any inaccurate personal data, and ao80 will action this within a reasonable timeframe.

8.3 Right to Erasure

You may request deletion of personal data that is held without legal or financial obligation requiring its retention.

8.4 Right to Object

You have the right to object to the processing of your personal data for specific purposes. For such matters, contact [email protected].

ao80 is a platform for players aged 21+ only. ao80 does not collect or store personal data from anyone under 21. If we become aware that personal data of a person under 21 has been collected, it will be deleted immediately and the person concerned will have their access to services suspended.

If parents or guardians become aware that their child has accessed this website, please contact [email protected] immediately.

ao80 reserves the right to update this Privacy Policy as needed. If a change is considered significant, users will be notified by email or by a notice posted on the website. Continued use of the platform after any update will be taken as acceptance of the revised policy.

The date this policy was last updated is shown at the top of this page. You can bookmark this URL to refer back to it at any time.

If you have any questions, objections, or requests regarding this Privacy Policy, please contact the ao80 customer service team—

• 24/7 Live Chat — contact us directly through the Live Chat on the website
• Email — [email protected]

ao80 handles privacy requests in Myanmar language and is committed to protecting your privacy.