Questions & Answers
ao80 Questions — Full Answers
The most frequently asked questions about deposits, withdrawals, bonuses, and support are answered clearly here.
This page is organised by category to answer the questions that new and experienced players ask every day at ao80. You can check everything about withdrawals, deposits, bonus terms, and support in one place. If you can't find your question here, you can connect directly with our 24/7 Live Chat support.
Withdrawal Questions
At ao80, the minimum withdrawal per transaction is 20,000 Ks. After submitting a withdrawal request, it is normally processed within one hour. To withdraw, your account details must be fully completed, and you can withdraw via KBZPay, Wave Money, AYA Pay, or bank transfer.
To withdraw bonus funds, you must first meet the Wagering Requirement. For the Welcome Bonus, you must wager 10 times the bonus amount before the remaining bonus balance can be withdrawn. For example — if you receive a bonus of 20,000 Ks, you must wager 200,000 Ks worth of bets before withdrawing. Once the wagering requirement is met, you will be able to submit a withdrawal request.
No, it does not close. ao80's withdrawal service is open 24 hours a day, 7 days a week. Withdrawal requests made on weekends, public holidays, or late at night are also normally processed within one hour. If there is any issue with the service, you can check via Live Chat.
If your withdrawal has been pending for over an hour, contact us through 24/7 Live Chat and provide your Transaction ID or the time you submitted the request. Our team will look into it and resolve it as quickly as possible. Please note that delays can occur due to incomplete account details or unmet wagering requirements.
This requirement is a security measure. When withdrawing at ao80, funds are only transferred to a KBZPay, Wave Money, or bank account registered in the account holder's own name. Transfers to third-party wallets are not permitted. This requirement is in place to ensure the security of your funds.
Bonuses & Promotions
Under ao80's Referral Program, you receive 8% of your referred friend's first deposit as a bonus — up to 20,000 Ks per person. On top of that, you also earn 0.2% of the valid bets placed by your referred friends as a weekly commission. The more friends you refer, the more commission you can earn.
The Welcome Bonus can only be claimed once per account. The 100% bonus — up to 100,000 Ks — applies to your first deposit only. It will not be applied to your second deposit or any deposits after that. So plan to deposit as much as you can on your first deposit.
The Wagering Requirement is the minimum amount you must wager before you can withdraw your bonus funds. At ao80, you must wager 10 times the bonus amount. For example — if you receive a bonus of 20,000 Ks, you must wager 20,000 × 10 = 200,000 Ks. If you deposit 220,000 Ks, you receive a bonus of 100,000 Ks and the wagering requirement becomes 1,000,000 Ks. Opposing bets (hedging) will not count toward the wagering requirement.
Yes, every bonus has a set expiry period. If you are unable to meet the wagering requirement before it expires, the bonus may be forfeited. You can check the expiry period at the time you receive the bonus, and if you are unsure, you can ask via Live Chat.
ao80 has 4 VIP tiers, each earning weekly cashback at different rates:
Bronze — up to 0.4%,
Silver — up to 0.8%,
Gold — up to 1.1%,
Platinum — up to 1.5%.
To move up a tier, keep playing regularly and maintain a consistent account — we review tier progress routinely and will notify you when your level changes.
Deposit Methods
Yes. ao80 supports Wave Money deposits and the process is simple. Transfer your amount via the Wave Money app, then send a transaction screenshot to ao80 Live Chat or fill in the Deposit Form. Your account is usually credited within a few minutes. The minimum deposit via Wave Money is 5,000 Ks.
Whether you deposit via KBZPay, Wave Money, AYA Pay, or bank transfer, the minimum deposit is 5,000 Ks. Deposits below this amount cannot be processed. If you want to claim a welcome bonus, you can do so from this minimum amount — the bonus will match your deposit accordingly.
To deposit via KBZPay: log in to ao80 and go to Deposit — select the KBZPay option — enter the amount — the KBZPay number to send to will appear — transfer via the KBZPay app and enter the Reference / Transaction ID in the Deposit Form. After that, your account will be credited within a few minutes. If it hasn't arrived, contact us via Live Chat.
ao80 does not charge any fees on deposits. However, note that KBZPay, Wave Money, or your bank may apply their own transaction fees according to their policies — those are not related to ao80. If you run into any deposit issues, you can reach us directly via Live Chat.
Yes, you can deposit via bank transfer. Transfers are supported from KBZ Bank, AYA Bank, CB Bank, and Yoma Bank. Bank transfers may take slightly longer than KBZPay or Wave Money, so please include your transaction slip in the Deposit Form. We will confirm your deposit shortly after.
Support
ao80 has two support channels: (1) 24/7 Live Chat — chat with us directly on the website for instant help; (2) Email — send detailed enquiries to [email protected]. Phone calls, Telegram, Viber, and Messenger are not supported.
ao80's customer support is available in Burmese. You can write to us in Burmese via Live Chat and our staff will reply in Burmese. English is also accepted, but Burmese is more convenient for Myanmar players.
To get help faster, have the following ready: (1) your ao80 username or registered email; (2) the Transaction ID or deposit/withdrawal reference number related to the issue; (3) the time and date the issue occurred; (4) a screenshot if you have one. With this information on hand, our staff can resolve your issue much more quickly.
ao80 Customer Support is open 24 hours, 7 days a week
(Myanmar Standard Time). Whether it's early morning, late at night,
or a public holiday — Live Chat and email are always available. For urgent payment
issues, Live Chat is the faster option,
while email works best for general questions.
When staff request account verification, you will need to send a photo of your
National Registration Card (NRC) or relevant ID.
Proof of bank or wallet ownership may also be requested.
This is a security process
designed to protect your account. Verification is only required when specifically requested.
Support
Can't find the answer you're looking for?
If you can't find an answer to your question in this FAQ, you can connect directly with ao80's 24/7 Live Chat support in Myanmar language, or send an email to [email protected].